IMPORTANT DISCLAIMER: All information is presented in good faith and to the best of our knowledge. Please consult professional entities, especially re: bureaucratic and legal matters to ensure the information is accurate.

CatSalut provides free health care cards to citizens.

The personal health care card (TSI) is the document that provides citizens with access to the centres, services and provisions of the public health care system. Your TSI is also an easy and reliable way of identifying you, using a personal identification code (PIC) which is printed on the first line.

Everyone has to have a TSI. It is a personal and non-transferrable card for each member of your family, whatever their age.

If you have not yet received your health care card you should report to
your primary health care centre (CAP), phone the Sanitat Respon helpline on 902 111 444 or contact the Customer Services Centre of your regional health care offices. They will provide you with information and indicate the steps you need to take to request the card.

You need to take your TSI with you, when you take a prescription to the chemist's.


24-hour Sanitat Respon helpline

Call 902 111 444, for the price of a local call, 24 hours a day, 365 days a year. for any question your have about your health or about health-related issues.

The Sanitat Respon helpline can answer any question your have on health, illness or health services and provide you with information so you can better make decisions in relation to your health.

The Sanitat Respon helpline offers information on:

· Information on general health matters
· Guide to services and resources:
· Guide to health care centres
· Pharmacies
· Administrative procedures for those covered by CatSalut
· Accessing and using your personal health care card (TSI)
· Vaccinations
· Medical advice
· Waiting lists (procedures on times and guarantees).
Making a doctor's appointment online: Waiting lists to see a public doctor, as in many countries are long. Don't be surprised to have to wait between 3 and 6 months for a standard check-up. You can go in person to your local CAP centre or make appointments on-line. (note, this page is only available in Catalan, so get a friend to help you if your Catalan isn't up to scratch).
Information from Cat Salut website.
 

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